Customers accuse a Brooklyn gas station of costing them thousands of dollars in car repairs, but a city investigation found no wrongdoing.
Bryan Hill says he went to buy $40 worth of regular gas at Pure Energy on Malcolm X Boulevard for his Nissan Rogue in May. However, he claims that the diesel fuel came out of the normal pump and wrecked his car.
Hill says he ended up spending a lot more money on repairs when his car wouldn’t start.
“It cost me $551.60 as a result of buying gasoline at this gas station,” he says. “We trust them, hoping that they will do the right thing by selling what they pretend to sell. Ineffective and bad products.”
News 12 spoke to William Ayers a few months ago when the same incident happened to him at the same station on May 5.
“I went about a mile or two away, and my car started smoking,” he says.
Ayers says he ended up paying more than $2,000 in auto repair bills as a result.
The city’s Department of Consumer and Worker Protection told News 12 that it has received at least 27 complaints about Pure Energy’s gas so far this year.
“We want to make sure that what is advertised is what they get,” says Armando Sosa of the DCWP. “If it is discovered that there is a problem with the product on the site, we may order it to be removed from sale and correct the problem before reselling that product.”
The DCWP says it inspected the Pure Energy station on May 13 and June 3 after multiple complaints.
“We send the entire sealed can to the lab; they analyze the entire sample and then send us the results,” says Sosa.
However, the city says it found nothing wrong with the samples that were taken.
Sam Jacoby, the owner of the Pure Energy station, says he has no plans to reimburse customers for damage to their cars.
“Why am I going to pay back something I didn’t do wrong?” he said.
The city has general advice to avoid being taken advantage of when you refuel.
Customers should pay special attention to the large sign outside the station. If the price at the pump doesn’t match the price on the sign, you could end up paying more for a gallon of gas.
“Once the transaction is done, you want to check the receipt you get from the machine to verify that it really is what you just paid for,” says Sosa.
Hill says he’s sure he paid regular at a station that no doubt only offers regular. He says that he is contemplating legal action if he is not reimbursed.
Jacoby says he’s ready to deal with any lawsuit in small claims court.
He adds that he stands by the results of the city’s tests, which did not find him in violation. He did not give News 12 the name of his provider.
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July 20, 2022 at 2:37Updated 8 hours ago By: News 12 Staff Customers accuse a Brooklyn gas station of costing them thousands of dollars in car repairs, but a city investigation found no wrongdoing. Bryan Hill says he went to buy $40 worth of regular gas at Pure Energy on Malcolm X Boulevard for his...